Privacy Policy
Ascended Minds Edu Services
(operating as Ascended Minds Edu)
Effective Date: January 26, 2026
Ascended Minds Edu Services (“Ascended Minds Edu,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect personal information necessary to provide academic support services, including:
Parent/guardian name and contact information
Student name, grade level, and academic needs
Scheduling and availability information
Communication records related to services
Payment and billing information (processed securely through third-party providers)
We do not collect or request medical, diagnostic, or therapeutic information.
2. How We Use Information
Personal information is used solely to:
assess program fit and availability
deliver academic support services
schedule sessions and assign tutors
communicate regarding services
process payments and maintain records
Information is used only for the purposes for which it was collected.
3. Consent
By submitting information through our intake forms, website, or scheduling platforms, you consent to the collection, use, and disclosure of your information as described in this policy.
Consent may be withdrawn at any time, subject to legal or contractual restrictions.
4. Disclosure of Information
We do not sell or rent personal information.
Information may be shared only with:
assigned tutors, strictly on a need-to-know basis
service providers who support scheduling, payments, or communications (e.g., TutorCruncher, payment processors)
legal or regulatory authorities when required by law
All service providers are expected to maintain appropriate privacy safeguards.
5. Data Storage and Security
We take reasonable steps to protect personal information from unauthorized access, use, or disclosure.
Information is stored using secure, password-protected systems and reputable third-party platforms designed for educational and administrative use.
6. Retention of Information
Personal information is retained only for as long as necessary to:
provide services
meet legal or administrative requirements
Information that is no longer required is securely deleted or anonymized.
7. Access and Correction
You may request access to your personal information or request corrections if information is inaccurate or incomplete, subject to legal limitations.
Requests may be made using the contact information below.
8. Children’s Privacy
Ascended Minds Edu Services provides services to minors with the knowledge and consent of a parent or legal guardian. We do not knowingly collect personal information directly from children without parental consent.
9. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. The most current version will be posted on our website.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Ascended Minds Edu Services
Operating as Ascended Minds Edu
Email: info@ascendedminds.ca